PaceTidy Terms and Conditions

1. Introduction

Welcome to PaceTidy (“PaceTidy”, “we”, “us”, or “our”).

PaceTidy provides professional home organising, move-in organising, and storage & space planning services designed around your household lifestyle, daily routines, and living flow.

Our approach focuses on creating practical and sustainable organising systems based on how you and your family use your space.

By accessing our website, submitting an enquiry, booking a consultation, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Definitions

For the purpose of these Terms:

“Client” refers to any individual engaging PaceTidy services.

“Services” refers to home organising, move-in organising, storage and space planning, consultations, workshops, courses, or related services provided by PaceTidy.

“Agreement” refers to these Terms & Conditions together with any confirmed quotation, proposal, or service confirmation provided by PaceTidy.

3. Scope of Services

PaceTidy provides personalised organising and space planning services, including but not limited to:

Home Organising

A personalised service to review existing spaces, household routines, usage patterns, and create practical organising systems.

Move-in Organising

A planning and organising service designed to help homeowners establish functional systems when moving into a new home.

Storage & Space Planning

A service focused on improving space utilisation, storage solutions, accessibility, and daily living flow.

The exact scope, deliverables, timeline, and fees will be confirmed before the commencement of any service.

4. Consultation & Recommendations

PaceTidy may conduct consultations to understand:

• Household members and lifestyle routines

• Current organising challenges

• Space limitations
• Storage requirements

• Desired outcomes

Recommendations provided by PaceTidy are based on information shared by the Client and professional assessment.

PaceTidy does not guarantee that every recommendation will produce identical results for every household, as outcomes may vary depending on:
• Household participation

• Maintenance habits

• Lifestyle changes

• Future changes in belongings

5. Service Confirmation

An enquiry, consultation request, or website submission does not automatically confirm a service booking.
A service engagement will only be confirmed after:

• Scope of work is agreed

• Quotation or proposal is accepted

• Required payment or deposit is received (if applicable)

6. Pricing & Payment Terms

Service fees are customised based on:

• Type of service

• Space size

• Complexity of organising requirements

• Estimated time required

• Additional requests

All pricing will be communicated before service commencement.

Additional costs may apply for:

• Additional work outside agreed scope

• Organising products purchased on behalf of the Client

• Additional consultation sessions

• Special requests

Any additional charges will be discussed and approved before proceeding.

7. Booking Deposit & Payment

A deposit may be required to secure a booking.

The booking will only be confirmed after receipt of the required payment.

Final payment must be completed according to the agreed payment schedule.

PaceTidy reserves the right to postpone or suspend services if payment obligations are not fulfilled.

8. Cancellation & Rescheduling

PaceTidy understands that circumstances may change.

Clients are required to notify PaceTidy as soon as possible if they need to cancel or reschedule.

Cancellation and rescheduling terms will depend on:

• Notice period provided

• Preparation work already completed

• Resources allocated

• Expenses already incurred

Any non-refundable costs, purchases, or commitments made before cancellation remain payable by the Client.

9. Client Responsibilities

To ensure a successful organising experience, the Client agrees to:

• Provide accurate information regarding their home and requirements

• Provide reasonable access to agreed areas

• Inform PaceTidy of important considerations before service begins

• Communicate clearly regarding items requiring special handling

• Participate in decision-making when required

The Client remains responsible for final decisions regarding their personal belongings.

10. Personal Belongings, Valuables & Important Items

Before any organising service begins, Clients are responsible for identifying and securing valuable, fragile, confidential, or sentimental items.

This includes but is not limited to:

• Cash

• Jewellery

• Passport and identification documents

• Financial documents

• Electronics

• Collectibles

• Sentimental belongings

• Personal confidential information

PaceTidy will rely on instructions provided by the Client regarding items to keep, relocate, donate, or remove.

PaceTidy shall not be responsible for loss, damage, disposal, or misidentification of items that were not clearly communicated or identified by the Client.

11. Decluttering Decisions

PaceTidy does not independently decide which personal belongings should be discarded, donated, or removed.

All decisions regarding:

• Keeping

• Discarding

• Donating

• Relocating

remain the responsibility of the Client unless written approval has been provided.

12. Photos, Videos & Case Studies

During services, PaceTidy may request permission to capture:

• Before and after photos

• Organising outcomes

• Space transformations

• Client testimonials

Any use of client images, testimonials, or project information for:

• Website

• Social media

• Marketing materials

• Educational content

will only be done with prior consent from the Client.

13. Confidentiality

PaceTidy respects the privacy of every Client.

Information shared during consultation or service delivery, including:

• Home layouts

• Photos

• Family information

• Personal circumstances

will be treated confidentially and only used for purposes related to delivering the agreed services unless otherwise permitted by the Client.

14. Intellectual Property

All PaceTidy intellectual property remains the property of PaceTidy.

This includes:

• Organising frameworks

• Methodologies

• Worksheets

• Templates

• Training materials

• Course content

• Website content

• Clients may use provided materials for personal purposes only.

• No materials may be copied, reproduced, distributed, modified, or used commercially without written permission from PaceTidy.

15. Website Content

All content published on the PaceTidy website, including:

• Text

• Images

• Graphics

• Branding elements

• Educational materials

is owned by PaceTidy unless otherwise stated.

Unauthorised reproduction or commercial use is prohibited.

16. Third Party Platforms

PaceTidy may use third-party platforms including:

• WhatsApp

• Email platforms

• Booking systems

• Analytics tools

• Social media platforms

These platforms operate under their own terms and privacy policies.

PaceTidy is not responsible for the practices or policies of external platforms.

17. Disclaimer

PaceTidy provides professional organising advice and recommendations based on information provided by the Client.

While we aim to improve functionality, accessibility, and daily living flow, PaceTidy does not guarantee:

• A permanently organised home without ongoing participation

• Identical results for every household

• Lifestyle changes without Client involvement

The effectiveness of any organising system depends on consistent use and participation by household members.

18. Limitation of Liability

To the fullest extent permitted under Singapore law, PaceTidy shall not be liable for:

• Indirect losses

• Consequential damages

• Loss arising from Client decisions

• Failure to maintain recommended systems

• Changes in household circumstances

PaceTidy’s responsibility is limited to providing services with reasonable care and professionalism.

19. Force Majeure

PaceTidy shall not be responsible for delays caused by circumstances beyond reasonable control, including but not limited to:

• Natural disasters

• Government restrictions

• Health emergencies

• Unforeseen events

20. Governing Law

These Terms & Conditions shall be governed by the laws of Singapore.

Any disputes shall first be resolved through good-faith communication between both parties.

21. Updates to These Terms

PaceTidy reserves the right to update these Terms & Conditions from time to time.

The latest version will be published on this website.

Continued use of this website or services after updates indicates acceptance of the revised terms.