PaceTidy Privacy Policy

1. Introduction

PaceTidy respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit enquiries, or engage our services.

2. Personal Data We Collect

We may collect:
a. Contact Information include :

• Name

• Email address

• Phone number

• WhatsApp contact details

b. Home & Lifestyle Information include :
• Home type

• Space details

• Photos or videos shared by you

• Household requirements

• Organising challenges

• Lifestyle preferences

c. Website Usage Information include :
• Browser information

• Device information

• Website activity

• Cookies and analytics data

3. How We Use Your Information

Your information may be used to:

• Respond to inquiries

• Arrange consultations

• Prepare quotations

• Deliver services

• Communicate regarding appointments

• Improve our services

• Provide relevant updates and educational information

4. Photos & Home Information Protection

PaceTidy understands that your home contains private information.

Photos, videos, layouts, and household details provided by Clients will be treated confidentially.

We will not publicly share:

• Home images

• Personal information

• Family details

without prior consent.

5. Cookies & Analytics

Our website may use cookies and analytics technologies to:

• Understand visitor behavior

• Improve website experience

• Measure marketing effectiveness

You may adjust your browser settings to manage cookie preferences.

6. Sharing of Personal Data

PaceTidy does not sell or rent personal data.

Personal information may only be shared with:

• Service providers supporting our operations

• Technology platforms used for communication, booking, payment, or analytics

• Authorities where legally required

7. Protection of Personal Data

PaceTidy takes reasonable steps to protect your information from:

• Unauthorised access

• Misuse

• Loss

• Disclosure

We take reasonable steps to protect your personal information. However, as data is transmitted online, we cannot guarantee absolute security at all times.

8. Third Party Personal Data

If you provide information about another individual, you confirm that you have obtained appropriate permission for PaceTidy to collect and use that information for service purposes.

9. Your Rights

You may request:

• Access to your personal data

• Correction of inaccurate information

• Withdrawal of consent

• Deletion of personal information where applicable

Requests can be made through our contact details below.

10. Compliance With Singapore PDPA

PaceTidy manages personal data in accordance with applicable Singapore data protection laws, including the Personal Data Protection Act 2012 (PDPA).

11. Updates to Privacy Policy

PaceTidy may update this Privacy Policy periodically.

The latest version will always be available on this website.